Overview
This privacy policy explains how NB Roofing & Construction LLC handles information submitted through this website. It is intended to provide a clear, practical summary for website visitors and customers who request service information.
Information We Collect
NB Roofing & Construction LLC may collect the contact details and project information you choose to submit through forms, phone links, booking requests, or other website features. This may include your name, phone number, service address, preferred appointment details, and a description of the work you need.
The website may also collect basic technical information such as browser type, device type, pages visited, referring pages, and approximate location data from standard server logs or analytics tools.
How We Use Information
We use submitted information to respond to inquiries, schedule service, prepare estimates, confirm project details, provide customer support, and operate the website. We may also use general usage information to understand how visitors use the site and improve the customer experience.
Sharing
We do not sell personal information. We may share information with trusted service providers who help operate the website, manage customer communications, support scheduling, process requested services, or maintain business systems.
We may also disclose information if required by law, to protect our rights, or to respond to a valid legal process.
Cookies and Analytics
This website may use cookies, analytics tools, tracking pixels, and basic server logs to understand site usage, measure performance, remember preferences, and improve reliability. You can adjust cookie settings through your browser, although some site features may not work as intended if cookies are disabled.
Data Retention
We keep submitted information only as long as reasonably needed for business, service, recordkeeping, and legal purposes. Retention periods may vary depending on the type of request and the nature of the customer relationship.
Your Choices
You can contact us to request updates, corrections, or deletion of information you previously submitted, subject to operational, recordkeeping, and legal requirements. You can also choose not to submit information through the website and contact the business by phone instead.
Policy Updates
We may update this policy from time to time as the website, business, or legal requirements change. Updates will be posted on this page with the current version replacing the prior version.
SMS Communications and Mobile Information
When a user voluntarily selects an SMS consent checkbox, NB Roofing & Construction LLC may use the provided mobile number to send the types of messages covered by that specific consent. These may include estimate and inspection communications, appointment confirmations and reminders, project updates, customer support, customer feedback or review requests, service updates, and promotional messages.
SMS consent is optional and is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. Users may reply STOP to opt out or HELP for assistance.
NB Roofing & Construction LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their marketing or promotional purposes. Mobile information may only be provided to service providers that support message delivery, website operations, customer communications, and legal compliance. These providers may use the information only to perform services for NB Roofing & Construction LLC.
Users may withdraw SMS consent at any time by replying STOP. Questions about SMS communications may be directed to NB Roofing & Construction LLC at (830) 259-7663.
For additional SMS details, see our Terms of Service.
NB Roofing & Construction LLC offers optional SMS communications to customers and website visitors who provide express consent.
Depending on the consent provided, SMS messages may include estimate-request responses, inspection scheduling, appointment confirmations and reminders, project updates, customer support, customer feedback or review requests, service updates, special offers, and promotions.
Marketing and non-marketing SMS consent are collected separately through optional, unchecked checkboxes on our website forms. Providing SMS consent is voluntary and is not a condition of purchasing goods or services.
Message frequency varies based on customer activity and service needs. Message and data rates may apply.
Recipients may reply STOP at any time to opt out of SMS messages. For assistance, reply HELP or contact NB Roofing & Construction LLC at (830) 259-7663.
Mobile Information Sharing
NB Roofing & Construction LLC does not sell, rent, or share mobile phone numbers, SMS consent records, or text-message opt-in information with third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with service providers when necessary to operate the messaging service, deliver requested communications, maintain business systems, or comply with applicable law. All categories of information sharing exclude text-messaging originator opt-in data and consent. SMS opt-in information will not be shared with third parties for their own marketing purposes.
Data Security
NB Roofing & Construction LLC uses reasonable administrative and technical safeguards intended to protect submitted personal information from unauthorized access, disclosure, alteration, or misuse. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Children’s Privacy
This website and its SMS messaging program are intended for adults. Individuals under 18 should only submit personal information or enroll in SMS communications with permission from a parent or legal guardian.
Contact
If you have questions about this policy, contact NB Roofing & Construction LLC at (830) 259-7663 | La Vernia, TX 78121.